exchange

I have used CT for quite awhile but now have learned to despise them. Tried to return a defective battery today for a new one, was a 12 month free exchange but I was 1 month out. Battery would not accept a charge and my smart charger kept indicating it was a bad battery. Used the battery...

I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...

I've noticed a steady stream of fellow Canadians who stating their intention to boycott Canadian Tire. Some say they will not come back until things change, but most say they will never come back. Here's a place to start making a long, long list!

I wanted to rename the other "CT facebook" thread, but it looks like I can't do it. So, I'll just start posting on a new thread. The old thread with the litany of recent complaints is still here...

Hi All, What a disappointment in return/exchange policy on bicycle at Canadian Tire store. On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...

My wife bought this product almost a year ago. It never worked correctly. We have so many unnecessary holes because of it's inaccuracy. I decided to give it one last chance today when I was installing a hose reel. I would of been better off guessing. So, wondering what I have for options. I'm so...

We tried to return an air nailer that has never been used. Why has it never been used, because it does not work. When we went to return it, we were told it must be taken to a repair shop. What a stupid deal. Return a brand new tool to a repair shop, and DO NOT RETURN TO STORE!! What is that...

Just want to share my email sent to head office: " Today I was shopping at your Kingsway and Gladstone store in Vancouver and received the worst case of customer service to date. I was looking at a palate of clearance exercise benches all of which were open boxes. As any customer would do I...

Glad I found this site since Canadian Tire does indeed Suck. This is an ugly company which on a daily basis writes a new high in low when it comes to customer service. Because of their repair only policy on a number of their items DO NOT BUY FROM THESE SCUM BUZZARDS. I bought a pressure...

I bought a Black & Decker Large Skillet back in November when it went on sale for $39.99. One of my large burners stopped working so I decided to pick it up as it was on sale. That damn thing cooks food, not evenly but it cooks it. I used that damn skillet for 4 months & I tried to take care of...

So, I went to canadian tire a week or 2 ago and bought this bike: Ironhorse 26-in Jumpstart 2012 Full Suspension Bike | Canadian Tire It was on sale for $199.99. Everything seemed alright on it so I paid for it and started heading back home(on the bike). I made it about 10 minutes away from...

CTC used to say it's warranty on tools is "forever" but forever now has a time limit or at least it requires a receipt. No more replacements without a receipt. Now who keep receipts for their tools for years??? Are they mental? You'd think the fact you present them a broken part would be...

Simply put, I bought a battery for a motorcycle. It lasted only a few months so I took it back to CTC in Kingston (I had the bill) and complained about its poor performance and stated I wanted a replacement. I was told they'd have to test it and it would cost me etc etc. I said that's up to you...

I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash. Please, ask me anything (without being rude or you will...

I never will buy anything from CT other than maybe dish soap,garbage bags,etc. They have lost a lot of business from me because of one particular incident that really shocked me. We had bought two Coleman double-height queen air matresses from them (which are not cheap). One of them leaked after...

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After getting stung on a Simonize pressure washer that failed during the warranty, then failed just outside of the warranty (now sitting forlornly in my car port) I am told that CT bought the name for Canada and it's sold only by CT. It was cheap and I guess the name of the crapshoot is 1. you...

What the HELL is with all these STUPID terms and being spread on this website.. "Angry CT Guy" ?? Who the hell is that? "Faker Advocate" ??? What?? And what's the with telling people to donate at the top of the page.. What the HELL does that have to do with these posts??

This topic keeps coming up in other threads. Maybe it deserves its own thread. In one case, a customer had two identical and unopened items. The Crappy People said it would be "fraud" to return the older item using the receipt from the newer item. However, when asked to provide something to...

Was browsing GPS's and found one I want, but if I buy it locally, I can only buy it from Canadian Tire. Guess what, they charge DOUBLE the price then on the manufacturers site. I'm looking for Magellan eXplorist. $149.99 on the manufacturers website, $299.99 at Canadian Tire. Tonight, I will go...